Refund Policy
Last updated: July 12, 2026
Thank you for supporting Hope & Healing Path. Because our books are delivered digitally, this policy explains when refunds may be available.
Digital purchases
After a successful purchase, we email secure download links for your digital product(s). Because digital goods can be accessed immediately, all sales are generally final once download links have been delivered.
When we may offer a refund
We may issue a refund or replacement download access if:
- You were charged in error or charged more than once for the same order
- Technical issues prevented delivery of your download links and we cannot resolve them promptly
- You received the wrong product
If you believe one of these situations applies, contact us as soon as possible and include your order email and approximate purchase date.
How to request help
Email contact@hopehealingpath.org with “Refund request” in the subject line. We review requests individually and respond as quickly as we can.
Complimentary and free items
Free samplers, complimentary grants, and other no-cost downloads are not eligible for monetary refunds.
Payment processor
Approved refunds are processed through PayPal and typically appear on your statement within several business days, depending on your card issuer.